Marketing

THE GENIUS OF THE HUMAN CAPITAL THE IMPORTANCE OF RELATIONSHIPS

As Walt Disney, a genius of fantasy, said “You can dream, create, design and build the best place in the world…but in order to make the dream come true, you need people”. And starting from this quote, I’d like to share with you some considerations about the enormous changes that are reshaping the productive and distribution […]

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THE TRIPTYCH FOR A SUCCESSFUL GELATO SHOP

In this article, we analyze the current scenario of the artisanal gelato market to identify the strategic and strategic levers on which to focus, with the goal of managing a truly profitable gelato shop in the face of a future with great opportunities and challenging situations to manage. The Italian artisanal gelato market is today […]

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You’re not born a protagonist

The objective of my contribution id to encourage some thoughts on the role that all the protagonists in our field (producers, distributors, artisans, sector associations, specialized magazines, exhibition fairs, municipal institutions) could have, if they align to a common big dream: to concretely contribute to rise the quality of our sector and, consequently the quality […]

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WhatsApp Business, an important ally for gelato shops

in a world that is turning more and more digital and competitive, being the owner of an artisan business requires knowledge of not only the balance of ingredients and the peculiar characteristics of the raw materials, but also of the digital world. Starting from social networks such as Facebook, Instagram, TikTok, and continuing with the […]

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Sustainable gelato From green philosophy to circular economy

Man is what he eats” claimed the German philosopher Feuerbach in 1862 and a people can only improve if it improves its food security. Nowadays it’s a given that the new value of food in contemporary society has to lead us to new reflections, starting from production companies, services and up to consumers who buy […]

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What an amazing story FUGAR is

Among the giants of the gelato world, there are some names that made history. Names that not only did a great service to the field with revolutionary innovations, but also have been able to stay in our memories thanks to the personalities who embodied values and ideals. To fully understand what we’re talking about, we […]

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Social media scams: why they are dangerous and how to protect yourself

Lately, on Facebook pages and on various digital medias, we receive more and more often email, fake mentions and, most  of all, false direct messages, even from seemingly-true accounts, but which hide real scam attempts. This phenomenon is spreading more and more widely and in the last few moths it ha reached an alarming and […]

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Emotions: a good starting point to rethink the market

What are emotions? Emotions are something that escape the authority of the individual subject and overcome it. They are a mean to get in touch with someone else. They are the way we act to each other. They are something that can unite or divide us, transforming us in new people, parts of groups or […]

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Ethical values and success in the world of gelato

In many of the articles I’ve written on marketing, I often focused on the “do”: which things a gelatiere should do in order to have a successful gelato shop, which strategies should be followed, which skills should he focus on, which gelato should be made; certainly I’m notalone in this trend, since our specific historical […]

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The Win-Win principle

When dealing with clients, people usually act according to the “win-lose” principle, where the supplier wins, and the customer looses, instead of acting according to the “win-win” principle, where both parties gain benefits from such interactions. Therefore, many people are particularly careful or even biased because, during the purchase, the most common idea is that […]

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